Shipping policy

 

Currently, Bambury only delivers to Australian addresses. All orders of $75 and over do not incur any shipping fees. However, if an order value is under $75 then with a standard flat rate of $10 will apply.

Excluding weekends and public holidays, all orders received by 2:00pm (AWST) will ship the next day. Deliveries take place Monday to Friday during normal business hours.

Our couriers offer a door-to-door service, so please ensure someone is available at the nominated delivery address to sign for your delivery.

Couriers will not leave parcels unattended, so if no one is available to accept your delivery, they will leave a card with a contact details to arrange collection at a later date. You may also contact the courier directly to provide them with an ‘Authority to Leave’ the goods unattended. Should you opt to leave the goods unattended, please be aware that Bambury nor our courier can be held liable for any loss, theft, or damage to your items.

 

Tracking Your Order

Once your order has been shipped, you will receive an email with details and instructions about tracking your order. For any other queries relating to tracking, please contact the Bambury Customer Service Team on hello@bambury.com.au or 1300 766 762.

 

Estimated Delivery Times

Typical delivery times expected are: 

  • Perth: 1-2 business days
  • Adelaide: 3-4 business days
  • Canberra, Sydney, Melbourne: 5-7 business days
  • Brisbane, Darwin & Hobart: 7-10 business days
  • Regional areas: 8-10 business days

Please note that these time frames are estimates only.